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Window Treatment Care

Window Treatment Care


Caring For Hunter Douglas Silhouette® Window Treatments

Regular cleaning of your Hunter Douglas Silhouette® by a competent professional will extend the life and beauty of this fine window treatment. Over time the fabric of a Silhouette will accumulate airborne pollutants, dust, candle soot and grime that dulls its appearance. Neglected spots may set into permanent stains.

Proper handling and professional cleaning techniques are important in protecting the investment you’ve made in these shades. Professional cleaning is a wise investment for those who wish to enjoy their Silhouettes for years to come and avoid the burden of prematurely replacing them. Attempting to clean these yourself or using the services of an incompetent cleaner may cause irreparable damage and won’t be supported by the manufacturer’s warranty – in simple English – you’ll likely be the one paying to have them replaced.

Common Cleaning Questions:

Will cleaning make any holes worse?  No, if handled with proper care, any holes will remain as they were before cleaning.  During inspection before cleaning, finding holes from window handles, cranks etc., especially on the back sheer by the bottom rail are not uncommon.  If center vanes are separating coming apart due to a problem with the glue lines then cleaning is NOT recommended!

Will cleaning remove puckering or glue line wrinkles?  Over time some puckering of the face sheer is not uncommon, especially in wider Silhouettes.  Excess heat, improper handling during cleaning or use of the wrong chemicals (in spot removal) can result in puckering or make it worse.  A knowledgeable professional blind cleaner will know how to minimize puckering, remove minor creases and keep your Silhouettes looking presentable for many years.

Can paint spots be removed?  Sometimes.  A knowledgeable professional blind cleaner will be able to remove (partially or fully) some types of paint, especially if it is fresh and not in the fabric of the floating vanes.  Sometimes enough paint can be removed to make the spot less noticeable.  Fresh water based paint spots should be dabbed off with plenty of plain water, taking care not to spread the spot.  Call a professional blind cleaner immediately and DO NOT try to remove the paint with common solvents or damage may be done that can not be reversed.