Dear Brian and Fabra-Cleen staff, I wanted to thank you for the amazing job you did with my carpet. It’s amazing how you got out all the stains. The end result far exceeded my expectations. It’s almost like having a brand new carpet! Your staff was prompt, patient and polite and answered all my questions. Count on me to use your services again. And I’ll be recommending your service to all my friends and family. I can’t wait to use your for our granite countertops.Ursula von Rydingsvard, Homeowner / NYC
I am a UK supplier of hand-tufted rugs and carpets, and I would like to say how very pleased I am with the service I received from Brian at Fabracleen.
I recently supplied a top NYC hotel with a carpet, which after installation, started to show signs of pilling and protruding yarns. I was asked to find somebody who could improve its appearance.
This was not an easy task from overseas but Brian came very highly recommended. He made two visits to the hotel, managing his own time to fit in with the hotel managements tight schedule. He worked on the carpet on site and was able to trim the protruding yarns taking it back to its original appearance, he also left housekeeping with clear instructions on how to maintain the carpet themselves in the future.
I must also mention Chrissy in the office, who’s prompt and helpful communication added to the experience of doing business with Fabracleen an absolute pleasure.
If I have any more problems with carpets in NYC I know where the experts are!Annalisa Pascoe, Art Rugs Ltd.
I am President of a technology business and I also live in a loft building in Greenwich Village. We have used Fabracleen on numerous occasions to:
Clean the carpets in our loft.
Clean the tile in the lobby of our loft building.
Clean the carpets in our Business Logic office.
In all three cases, the Fabracleen team was punctual, cordial, efficient and careful.
Their work was true to their estimates. They are a perfect example of what outstanding service is all about. And the results of their cleaning were wonderful.
Howard Zien, President, Business Logic (NYC)
Just wanted to send a quick message with regards to the carpet cleaning which you and your crew just did for me. Your crew arrived right at the scheduled start time 7:00am!). They were very professional; white slip on booties as well.
They promptly jumped into their assignment and did an outstanding job. Carpet looks like new. Tough to do with children and dogs traipsing in and out all day.
Finally, I could not believe the little plastic sheets placed under each leg in order to prevent leeching. Incredible attention to detail.
Many thanks for a great job. I will be recommending you to family, friends and neighbors.Franz Walter, Homeowner | NYC